This document was created with the help of the Sellvio Terms and Conditions Generator.
drmartonanna.hu - effective from: 2026-02-26
I. General Rules
1. These General Terms and Conditions (hereinafter: GTC) define the rights and obligations of Dr. Marton Anna (hereinafter: Service Provider) and the party using the services on the Service Provider’s drmartonanna.hu online portal (hereinafter: Private medical service provider) (hereinafter: Customer).
2. Service Provider’s details:
a. Name: MARTON MED Kft
b. Registered office: Kastélypark 4., 8083 Csákvár, Hungary
c. Tax number: 14703225207
d. Company registration number: 07-09-028042
e. Name of registering Court of Registry: Székesfehérvári Törvényszék Cégbíróság
f. Mailing address: marton.anna@hotmail.com
g. Customer service phone number: +36 30 264 2656
3. Hosting provider’s details:
a. Name: Yettel Magyarország Zrt.
b. Registered office: Hungary, Törökbálint, Pannon út 1.
c. Contact: adatvedelem@yettel.hu
d. Website: yettel.hu
4. The GTC applies to electronic commercial services provided in the territory of Hungary through the Private medical service provider.
5. The language of the contract: Hungarian
6. Contracts are considered written contracts, but the Service Provider does not file them.
7. The Service Provider does not submit to any code of conduct.
I. Contractual Performance and Compliance
The rules set out in this chapter shall apply if the Customer qualifies as a consumer, i.e. a natural person acting outside the scope of their profession, self-employment, or business activity.
1. General requirements of contractual performance
The Service Provider undertakes that the products and services purchased by the Customer comply with the terms of the contract. Contractual performance means that the product has all the characteristics specified in the contract and meets the requirements that can reasonably be expected from goods of the same type.
2. Basic compliance criteria
The product must comply with the description, quantity, quality, and type specified in the contract. It must also have the functionality indicated in the contract or product information, and be suitable for the purpose communicated by the Customer at the time of purchase and accepted by the Service Provider.
3. Fulfillment of customary expectations
The product must also meet the customary expectations set for goods of the same type. This includes having the reasonably expected quantity, quality, and performance characteristics, including functionality, compatibility, accessibility, and safety. This also covers public statements made by the Service Provider or its suppliers in advertisements, product descriptions, or labels.
4. Accessories and documentation
The delivered product must include all accessories and user manuals specified in the contract, including instructions necessary for installation. The product must arrive in appropriate packaging that ensures damage-free delivery.
5. Special rules for products containing digital elements
5.1. Update obligations
If the Customer purchases a product containing digital elements (e.g. smartphone, smart TV, connected household appliance), the Service Provider is obliged to inform the Customer of all available updates necessary for the proper functioning of the product. This especially applies to security updates. The Service Provider must also ensure that the Customer receives these updates.
5.2. Duration of updates
In the case of a one-time digital service, the Service Provider shall provide updates for a period reasonably expected based on the type, purpose, and nature of the contract. In the case of continuous digital services, if the duration of the service does not exceed two years, the Service Provider is obliged to provide updates within two years from the date of performance.
5.3. Customer’s obligations regarding updates
If the Customer does not install the updates provided by the Service Provider within a reasonable time, the Service Provider shall not be liable for any defects caused by the failure to install the update. However, this only applies if the Service Provider has previously informed the Customer about the importance of the update and the consequences of not installing it, and the failure was not due to deficiencies in the instructions provided by the Service Provider.
6. Digital content and services
6.1. Performance requirements
In the case of providing digital content, the Service Provider shall make the digital content available to the Customer without undue delay after the conclusion of the contract, in the latest version available at the time of contract conclusion. The service shall be considered performed when the digital content or the means of accessing it reaches the Customer or the device designated by the Customer.
7. Maintenance of continuous services
If the contract relates to continuous digital services for a fixed period, the Service Provider shall maintain contractual performance throughout the entire contractual period.
8. Installation obligations
Service Provider’s responsibility
If the Service Provider has undertaken the installation of the product, performance shall only be deemed completed when the installation has also been properly carried out. If the defect of the product results from improper installation carried out by the Service Provider or a person acting on behalf of the Service Provider, the Service Provider shall be liable for defective performance.
Customer’s installation obligation
If the Customer is responsible for the installation and the defect occurs due to incomplete instructions provided by the Service Provider, the Service Provider shall also be liable for defective performance. Therefore, the Service Provider pays particular attention to providing detailed and clear installation instructions for all products.
9. Cooperation obligations
Checking the digital environment
In the case of digital services, the Customer must cooperate with the Service Provider to allow the Service Provider to verify whether the defect indeed originates from the Customer’s digital environment. The Service Provider shall do this using the technical means provided and tools requiring minimal intervention.
Consequences of failure to cooperate
If the Customer fails to fulfill this cooperation obligation despite having been clearly informed of it in advance by the Service Provider, the Customer shall bear the burden of proving that a defect recognized within one year of performance already existed at the time of performance.
10. Exceptions to compliance requirements
Pre-approved deviations
The Service Provider shall not be deemed to have performed defectively if the Customer was expressly informed prior to purchase that certain characteristics of the product deviate from customary features and the Customer expressly accepted this deviation at the time of concluding the contract.
Compatibility of the digital environment
In the case of digital services, the Service Provider shall not be liable for defects if it can prove that the Customer’s digital environment did not meet the technical requirements of the service and the Customer was clearly and comprehensibly informed about this before the conclusion of the contract.
II. Other provisions, information
1. The Service Provider informs the Customer that:
a. the annual availability of the servers ensuring data management exceeds 99.9%. Regular backups are made to protect the data, so in case of data loss, the original content can be restored,
b. the stored information is placed in MSSQL and MySQL databases, sensitive data is protected with strong encryption, using hardware-based encryption solutions integrated into the processor.
2. The Service Provider informs the Customer that the Sellvio rating system operates on the Online Store website.
a. During the review process, the following technical security measures are applied:
i. The possibility to leave a rating is activated only after purchase. The system operates independently of the Private medical service provider, and reviews are stored by Sellvio (ErdSoft Ltd.: company registration number: 06-09-030198, registered office: 6720 Szeged, Kígyó Street 4).
ii. Reviews can only be submitted following purchase, based on an invitation sent to the provided email address.
iii. It is important to know that neither ratings nor reviews can be deleted – both positive and negative feedback appear, ensuring the system provides an accurate representation of the Private medical service provider’s operation.